Balanced Scorecard
E 2. Valient Online Products is considering adopting the balanced scorecard and has compiled the following list of possible performance measures. Select the balanced scorecard perspective that best matches each performance measure.
| Performance Measure | Balanced Scorecard Perspective |
| 1. Economic value added | a. Financial (investors) |
| 2. Employee turnover | b. Learning and growth (employees) |
| 3. Average daily sales | c. Internal business processes |
| 4. Defect-free units | d. Customers |
| 5. Number of repeat customer visits | |
| 6. Employee training hours | |
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