Winston Salem State University Customer Satisfaction in Health Care Response Paper Customer Satisfaction
Thread: An orthopedic group in Virginia has decided to conduct a survey of referral physicians. The results, which are posted on the website, indicate the level of satisfaction. The group has also posted comments that some of the physicians wrote on the surveys. What is this group doing in terms of attempts to recognize the customer contact process? Explain the integration strategy into a total marketing program for the orthopedic group.
discuss the similarities or differences in your findings and other pertinent information. Respectfully discuss any differences you find and why you believe your conclusions are correct.
7th edition APA reply must be at least 450 words and contain at least 2 scholarly, peer-reviewed references, in addition to the course textbook, and 1 instance of biblical integration. The references must be cited within each reply and cannot be repeated from the thread or in any other reply.
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