University of Rochester Operations Management Essay There will be 2 essays to complete, each one should be three quarters of a page. Manufacturing and service are often similar in terms of what is done, but different in terms of
how it is done. For example, manufacturers must decide what size factory is needed; service
organizations must decide what size building is needed. Explain the differences between
manufacturing and service for 2 of the following areas:
Customer contact Uniformity of input
Labor content of jobs
Uniformity of output Measurement of productivity Quality assurance
You have been appointed as director of the planning team for the Central School District.
Because of a surge of families into the district, enrollment is growing faster than earlier
projections. Currently the school faces many problems such as: over-crowded classrooms, lack
of adequate sports facilities, and inefficient boilers for heating. What approach would you take to
forecast future enrollment? What types of data would you use to prepare the forecast? What
other items would have to be forecasted based on future student enrollment?
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