Project Management Making Improvements Proposal Exercise InstructionsUse at least two quality tools to analyze the data and identify corrective action in t

Project Management Making Improvements Proposal Exercise InstructionsUse at least two quality tools to analyze the data and identify corrective action in the attached exercise.You will be explaining why you chose the tools that you did in this.Then, create a proposal for specific actions supported by the data Include any general thoughts on what impact those actions may have on scope, schedule, and/or budget. Exercise 6.1
As a way to assure quality, “lessons learned” from similar, previous projects be reviewed to make sure
the same mistake is not made twice. 2 years ago, a similar project, Wonderland, a comprehensive them
park was delivered. Despite every attempt there were many customer complaints during the first week
of operation. Below is quality data obtained from customers during the opening
Comment
Time of
day
Comment
Time of
day
Parking a mess
Get better rides
Everything is OK
Double parking attendants
Lines too long
Too crowded
Food is good
No traffic control
Great
Need more snacks bars
Rides are boring
Parking is terrible
Bathrooms filthy
Well done
Unfriendly attendants
Expand parking lot
Hot dogs too expensive
Coffee cold
Took an hour to park
Prices too high
No complaints
10:00am
1:00pm
8:30am
10:25am
11:30am
12:00pm
11:00am
11:45am
3:30pm
1:00pm
8:30am
11:45am
1:35pm
9:15am
4:30pm
2:00pm
12:00pm
10:30am
12:30pm
8:30am
8:45am
Lines too long
Food is terrible / overpriced
Park is dirty
Park was nice and clean
Roller coaster broken
Parking was a nightmare
I won’t be back
Need more bathrooms
Nobody directing traffic
Very nice place
Food is gross
Need more shows
Not enough kiddie rides
Not worth the wait
Not worth the $
Great place. Will come back
No place to park
Bathrooms were a mess
Not enough shows
Rides are great
Parking was a piece of cake
2:00pm
2:15pm
3:15pm
8:45am
4:00pm
2:00pm
3:45pm
1:20pm
10:30am
9:00am
1:00pm
3:15pm
12:15pm
11:25am
8:45am
5:30pm
1:00pm
2:20pm
11:15am
10:00am
4:30pm
1) Use at least 2 quality management tools to analyze this data
2) What are the next steps
3) What can be done to determine the root cause(s)

Purchase answer to see full
attachment