| Student’s Name | |||
| Student’s ID | |||
| Course Name/ Code | Operations Management/ BUS 309 | ||
| Instructor | Dr. Elarbi Elkaroui, Dr. Mohamed Dhiaf & Dr. Ulas Olzen | ||
| Semester | Spring 2020 | ||
| CLOs as per the Syllabus | CLO. 4, 5 & 6 | ||
Note: This Assignment accounts for 40% of the Student Final Grade.
Case Study: Demand Forecast, Inventory Management and Capacity design at Pharma.Tech
Pharma.Tech is a company specialized in manufacturing and selling paramedical equipment varying from needles to medical uniforms worn by medical or laboratory staff. Currently and under the effect of the coronavirus outbreak, the company is planning to adjust its annual production of medical face masks to the drastically changed market demand. While the World Health Organization is recommending everyone to wear medical-grade masks in public, such masks are difficult and expensive to make. Therefore, the company should accurately predict the total market demand of these type of masks. Moreover, the prices for such items are highly regulated and knowing that the storage cost of the medical face masks is about 60 to 80% from their total cost, the company should manage its inventory while keeping its total inventory cost at minimum. As the operations manager of Parma.Tech you are responsible for providing a plan to accurately forecast the future demand of medical face masks, then manage optimally the company stock level and propose direction regarding the company capacity design in order to improve its productivity.
Part I: Demand Forecast
As the company operations manager, you want to be certain that enough drivers and vehicles are available to deliver orders promptly and that they have adequate inventory of face masks in stock. Therefore, you want to be able to forecast the demand for deliveries during the next period (period 11). From the records of previous orders, management has accumulated demand data for the past 14 years.
Questions:
Part II: Inventory Management
In the following, you need to manage the stock level of the company with respect to some costs that your team already estimated. The team report states that for one order made, the company should pay 20 AED as clerical costs and 30 AED as packing costs. It is stated also that the company spends 10 AED to produce one mask and that 80% of that corresponds to the cost of keeping one mask in stock for one year. With this information at hand you will manage to meet the annual demand for year 2021 and which corresponds to the demand forecast for period 15 (with the most accurate method in method)
Part III: Capacity Design
Pharma.Tech is planning to expand its production capacity, to meet the growing demands of 2021 and later, by opening a new plant to produce its high selling products (the medical face masks) by using mass production processes for the mass market. The manufacturing team is discussing the potential layout options for the new factory. As the advisor for the company, answer the following questions.
Student’s Name : _______________________________
Student’s ID : _______________________________
ANSWER SHEET
Copy and Paste, here, the table
from the Excel file (sheet: save the data)
| Date | Time: | Total Weighted Mark: | |||||||
| 40 | |||||||||
| Student’s Name & ID | |||||||||
| Student’s Name & ID | |||||||||
| Student’s Name & ID | |||||||||
| Student’s Name & ID | |||||||||
| Course Name/ Code | Consumer Behavior / MKT 301 | ||||||||
| Instructor | Dr. Mohammed Ananzeh, | ||||||||
| Semester | Spring 2020 | ||||||||
| CLOs as per the Syllabus |
| ||||||||
Note: This Project accounts for 40% of the Student Final Grade.
Project Task
You have to analyze all questions mentioned below, also you have to respect the working guidelines given below and the submission date.
Working Guidelines for Project
It is recommended that your project report have the following structure in the order provided here.
The students’ details should be filled in the cover letter provided.
The Abstract consists of the project title and about half a page concise summary containing the scope and results of your study.
Table of contents should contain titles and page numbers for the main sections and subsections of your report. The table of contents should also include entries for any appendices in your report.
This is the central and main part of the project which contains the actual work done during the project. The main requirement is that you need to structure the report so that it is clear and structured in a way that makes sense. Grammar and spellings count.
The project’s conclusions should list the things which have been learnt as a result of the work you have done.
You are responsible for appropriately citing material and methods that you use. Give references for the data collected from a text book, a magazine or a website identifying its sources while using the appropriate form. In the references section, references should be in a numbered list, ordered alphabetically by the last name of the first author.
Project submission date is 20/5/2020.
In addition to the hard copy, students are required to submit the report in soft copy also through the TurnItIn system which is available online at www.turnitin.com. Every student must have a TurItIn account. High “Similarity Index” will result in low marks for the report.
Q 1: Select 3 companies that produces several versions of the same product under the same brand name. Visit the firm’s Web site and prepare a list of the product items and the benefits that each item offers to consumers. Are all of these benefits believable and will they persuade consumers to buy the different versions of the product? Explain your answers.
Q2. Discuss and evaluate the social changes in the last 100 years. Consider global events such as the two world wars, the global recessions of the 1930s and 2008, technology advancements, and changes in work−life balance. What has influenced changes in society over time, and how has family as a social institution influenced this change? Please provide examples.
Q3. You are the owner of two furniture stores: one catering to upper-middle-class consumers and the other to lower-class consumers. How do social class differences influence each store’s: (a) product lines and styles, (b) advertising media selection, (c) the copy and communication style used in the ads, and (d) payment policies?
Q4.
Q5
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