MKTG 260 Regent University Retail Manager Interview Paper Manager is a management, isn’t it? Describe the similarities and unique differences between being a manager in general and being a retail manager. As a part of this, conduct a phone or video interview with a retail manger and find out some of the following:
Who is responsible for employee scheduling?
How far in advance is the schedule made?
How are peak periods (hours, days, or seasons) planned for?
What happens when an employee calls in sick at the last minute?
How are associates trained? What are the criteria for evaluation?
How often are they evaluated?
If there is no commission system, are any incentive programs offered? Give an example of a specific program or project used by the store to boost employee morale and productivity.
What are the procedures for approaching a suspected shoplifters?
What roles do sales associates and executives play in the security programs?
What is this retailer doing well in terms of security and loss prevention, and in which areas should it improve its policies?
Write at least a 1500 word document that presents your findings.
Your research must also include at least 3 additional academic (e.g., journal articles) resources in addition to your textbook to support your conclusions.
Format your paper consistent with APA guidelines:
Title Page
Introduction and Conclusion
Main Headings for each section of the Minor Project
APA Citations: (all direct quotes must include the page or paragraph numbers)
References
Retailing Management, (Boston, MA: McGraw-Hill Irwin, 9th edition, 2014), Michael Levy and Barton Weitz, ISBN: 9780077512378
APA 6th Edition Publication Manual of the American Psychological Association, (2009), American Psychological Association, ISBN 978-1-4338-0561-5. Available through http://www.apa.org/pubs/books/4200066.aspx Running head: TITLE OF MINOR PROJECT
Minor Project:
MKTG 260 Retail Management
Student Name
Takenya Fulks, MBA, DBA (ABD)
Regent University
1
TITLE OF MINOR PROJECT
2
Minor Project II Description: Please delete the highlighted information, before submitting your
assignment.
Manager is a management, isn’t it?
•
Describe the similarities and unique differences between being a manager in general and
being a retail manager.
As a part of this, interview a retail manager you use do it by phone or video and find out some of
the following:
1.
2.
3.
4.
5.
6.
7.
Who is responsible for employee scheduling?
How far in advance is the schedule made?
How are peak periods (hours, days, or seasons) planned for?
What happens when an employee calls in sick at the last minute?
How are associates trained? What are the criteria for evaluation?
How often are they evaluated?
If there is no commission system, are any incentive programs offered? Give an example
of a specific program or project used by the store to boost employee morale and
productivity.
8. What are the procedures for approaching a suspected shoplifters?
9. What roles do sales associates and executives play in the security programs?
10. What is this retailer doing well in terms of security and loss prevention, and in which
areas should it improve its policies?
Write at least a 1500 word document excluding references that presents your findings.
•
•
•
•
•
Key Points to Remember
Be sure to follow the writing guidelines and APA style provided in the Program Guidelines
& Grading Rubrics section within Start Up.
Remember to include a separate title page, double-spacing, an introduction, conclusion,
APA citations for paraphrased materials/(all direct quotes must have the page or
paragraph numbers), and a references page.
It is imperative to add topic headings for section of the assignment.
For APA formatting information please review the following website
http://owl.english.purdue.edu/owl/resource/560/01/
Submit your assignment through the Assignment Manager link by at 11:59 p.m. EDT.
TITLE OF MINOR PROJECT
3
Title of Minor Project
The introduction of assignment goes here.
Is Management Similar Across Dissimilar Businesses?
Retail Manager Interview
Interview Analysis and Shoplifting Solutions
Conclusion
TITLE OF MINOR PROJECT
4
References
Kokemuller, N. (n.d.). What Is the Difference Between Retail & Business Management? |
Demand Media – Chron.com. Retrieved from http://smallbusiness.chron.com/differencebetween-retail-business-management-20339.html
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