ITEC 2070 Walden University W2 Encyclopedia Storyboard General Design Capstone Assignment: HCI Encyclopedia Storyboard/General Design Consider how the des

ITEC 2070 Walden University W2 Encyclopedia Storyboard General Design Capstone Assignment: HCI Encyclopedia Storyboard/General Design

Consider how the design principles will be applied to help the interface comply with design principles.

Create a storyboard to illustrate your plan. You may use this Storyboard Template to assist you. Address any ergonomic considerations that are assumed or needed.
Storyboard Template

Identify the paradigms of interactions that the project implementation will use.
Detail the General Design principles, methods, and guidelines you will follow.

The submission should include all three components and make each component complete with a heading that identifies each aspect. Your submission should be 4–5 pages in length, in addition to the space required for the storyboard. Your report should conform to APA style.

JUST WORK ON ASSIGNMENT. THE DISCUSSION THERE IF YOU NEED THE INFO TO LOOK THROUGH.

BELOW

Assignment Required Resources Optional Resources Due Date
Discussion: Principles and Guidelines for Interface Design Preece, J., Rogers, Y., & Sharp, H. (2015). Interaction design: Beyond human-computer interaction (4th ed). Hoboken, NJ: John Wiley & Sons.
Chapter 4, “Social Interaction”
Chapter 5, “Emotional Interaction”
Chapter 6, “Interfaces”
Interactive Game:
Interactive GameInterface Chronicles: Aftershock – Level 3.
Articles:
Pappas, C. (2015). How to create eLearning storyboards: 12 tips for eLearning professionals. Retrieved from http://elearningindustry.com/12-tips-to-create-effective-elearning-storyboards.
Ji, Y. G., & Yun, M. H. (2006). Enhancing the minority discipline in the IT industry: A survey of usability and user-centered design practice. International Journal of Human-Computer Interaction, 20(2), 117–134. Use the Academic Search Complete database and search by author or title. Retrieved from Permalink.
Post by Day 3.
Respond by Day 7.
Assignment: HCI Encyclopedia Storyboard/General Design Preece, J., Rogers, Y., & Sharp, H. (2015). Interaction design: Beyond human-computer interaction (4th ed). Hoboken, NJ: John Wiley & Sons.
Chapter 4, “Social Interaction”
Chapter 5, “Emotional Interaction”
Chapter 6, “Interfaces”
Articles:
Pappas, C. (2015). How to create eLearning storyboards: 12 tips for eLearning professionals. Retrieved from http://elearningindustry.com/12-tips-to-create-effective-elearning-storyboards.
Ji, Y. G., & Yun, M. H. (2006). Enhancing the minority discipline in the IT industry: A survey of usability and user-centered design practice. International Journal of Human-Computer Interaction, 20(2), 117–134. Use the Academic Search Complete database and search by author or title. Retrieved from Permalink.
Submit by Day 7.
REQUIRED READINGS
Preece, J., Rogers, Y., & Sharp, H. (2015). Interaction design: Beyond human-computer interaction (4th ed). Hoboken, NJ: John Wiley & Sons.
Chapter 4, “Social Interaction”
Social Interaction: What is meant by social interaction? In this chapter we will explore how social media has changed the way we have social interactions in our lives. You will be able to list and identify sharable technologies including some familiarity with some of the studies that identify how we can facilitate collaboration.

Chapter 5, “Emotional Interaction”
Emotional Interaction: Can we use technology to change people’s attitudes and emotions? In this chapter, we will learn about automatic emotion recognition and emotional technologies. You will then have the opportunity to critique the persuasive impact of an online agent on customers. Understanding the impact will allow you to apply these concepts to your own interaction design.

Chapter 6, “Interfaces”
Interfaces: There are many different kinds of interfaces. In this chapter, you will consider what the best interface might be for a given application or activity. You will be able to present differences between graphical (GUIs) and natural user interfaces (NUIs).

REQUIRED MEDIA
Laureate Education, Inc. (Executive Producer). (2010). Interface Chronicles: Aftershock. Baltimore, MD: Author.
Interface Chronicles: Aftershock is an interactive first-person game where you, acting as an HCI expert in the distant future, help an elite group of scientists identify and correct potentially life-altering HCI design flaws. There are four levels to this game. You will need to complete each level and record the access code given at the end of each in order to move on to the next level.

Transcript (look at the upload for it)

OPTIONAL RESOURCES
Pappas, C. (2015). How to create eLearning storyboards: 12 tips for eLearning professionals. Retrieved from http://elearningindustry.com/12-tips-to-create-effective-elearning-storyboards.

Ji, Y. G., & Yun, M. H. (2006). Enhancing the minority discipline in the IT industry: A survey of usability and user-centered design practice. International Journal of Human-Computer Interaction, 20(2), 117–134.

This article chronicles a survey conducted in the IT industry in Korea focusing on user-centered design, usability tests, and evaluation of user interfaces. It also discusses the issues that came up in the project life cycle due to poor requirements analysis and the consequences there of. Interface Chronicles: AFTERSHOCK
Level 1 Transcript
Scene 01
Narration: Binoo
My name is Binoo. I’m one of the chief
interfacers here at the lab.
As you’ve probably heard, we’re
experiencing a high-stakes UI issue within
our network; thankfully not here on Earth.
This lab’s primary function is to study the
effects of long-term climate change, and
prepare future generations for adjustment.
One of our systems has experienced a
failure based on human-computer
interaction.
We contacted you specifically, since you’re
the leading expert on this type of issue.
Everyone is grateful for your help,
especially on such short notice.
I’m not sure what you’ve heard about this
mission.
Choices:
Where are you sending me?
I’m not an expert in HCI. You must be
mistaken.
Who am I? Why am I here?
Choice: Where are you sending me?
Narration: Binoo
Choice: I’m not an expert in HCI. You
must be mistaken.
© 2017 Laureate Education, Inc.
I’m sorry. At this point the details of the
mission are highly classified. Your ship
will deploy momentarily. When you arrive,
you’ll meet with a team that will be able to
fill you in on more of the details.
I’m surrounded by a bit of hubris here, so
your modesty is refreshing, but I’ve spent a
lot of time looking at your file. I’m well
Page 1 of 40
aware of your qualifications!
Narration: Binoo
Choice: Who am I? Why am I here?
We haven’t had anyone around here with
your sense of humor in quite some time.
I’m glad to have you on this mission.
Narration: Binoo
Narration: Binoo
I can assure you that the outcome of this
mission reaches further than you might
imagine. Again, I apologize that I can’t tell
you more right now, but… well, in the
absence of bureaucracy, chaos reigns
supreme.
At least, I think that’s the saying.
We’re short on time; we need to settle a
few business matters before you launch. To
begin, we need to establish your identity
within the lab’s network. You can do that
at the station behind me.
Then, you need to suit up with the proper
equipment. You can get that in the Gear
Room.
Finally, go to the Deployment Platform for
launch. Each interfacer and technician will
be launching separately, so you’ll have to
rendezvous when you land.
Further instructions will be declassified at
that time. Good luck. We’re all counting on
you.
Level 1 Transcript
Scene 02
Narration: Gear Room Attendant
© 2017 Laureate Education, Inc.
It’s about time you got here; I assume
you’re the new HCI expert. Binoo already
put in a request for your equipment, so let’s
get you geared up.
Page 2 of 40
Let’s see, you are to equip the following:
one R-Class Protective Suit and one I-Class
Helmet.
Well go on, get your stuff; I don’t have all
day.
User clicks on Protective Vest.
This suit will protect you from all types of
elements, but specifically radiation. Not
sure why an HCI expert would need one,
though!
User clicks on Helmet.
Okay, here’s the skinny on the helmet. The
visor will locate any other users within
range and allow you to communicate with
them via a heads-up display.
When any such communication
is available, the visor will automatically
alert you.
The visor also has several menu options.
The LIVE CAPTURES is where you can
find a recorded timeline of your events.
The UX NOTES is where all usability
notes will be stored.
The DATA JACKS is where all data jacks
will be stored.
Choices:
Listen to the conversation
Narration: Interfacer 1 and 2
Scientist 1: Have you felt it?
Scientist 2: Here we go again. Felt what?
Scientist 1: The buzz, the constant
vibrations.
Scientist 2: Flashbacks from college…
© 2017 Laureate Education, Inc.
Page 3 of 40
Scientist 1: Come on, the signs are
everywhere!
Scientist 2: Signs? I have to hear this…
Scientist 1: The new interfacer looks lost.
Scientist 2: Weren’t you, on Day One?
Scientist 1: Right. And the Day One
classified mission?
Scientist 2: Jealous?
Scientist 1: I hear rumors about “Project
Doomsday” and a secret lab?
Scientist 2: Yes, rumors.
Scientist 1: They locked down the east
wing.
Scientist 2: For routine maintenance.
Scientist 1: Five satellite launches a day?
Scientist 2: For television feeds!
Scientist 1: But, a radiation suit?!
Scientist 2: You have a problem with
safety?
Scientist 1: The global climate shift
council? I mean, they’re —
Scientist 2: Shhhh. Drop it.
Choices: Hangar security door
Enter username/password
Enter credentials to open security door to
© 2017 Laureate Education, Inc.
Page 4 of 40
the hangar. Either enter username and
password manually with keypad or transmit
wirelessly with a visor interface on a Class- Transmit via visor
I helmet.
Choice: Enter username/password
Username and password are invalid . . .
Choice: Transmit via visor
Thank you. Please proceed.
OPTIMAL CHOICE
Data Jacks: Space shuttle 024
Play audio recording
Male: Protecting The Teacher is our most
critical objective. Are the required
safeguards in place?
Female: Affirmative. May I speak openly?
Male: Speak.
Female: I worry that the safety measures
we’ve designed aren’t fail-proof.
Male: Nonsense. We’ve spent years
designing Shambala. Our plans are
flawless.
Female: But have we given Shambala
adequate human resources? Have we
adequately prepared for natural human
psychology?
Male: Shambala is crafted to be selffunctioning. Our usability testing has
shown that human factors will not be an
issue.
Female: Well, worst-case scenario, we can
always hit the Reset button.
Level 2 Transcript
Scene 01
© 2017 Laureate Education, Inc.
Page 5 of 40
Choices:
Scan for Users
Broadcast Distress Signal
Report Faulty Landing
Choice: (Scan for Users; Broadcast Distress
Attempting to resolve host…
Signal; Report Faulty Landing)
Unable to resolve host.
Temperature……… -98°F, -72°C
Atmospheric Pressure………Undetectable
Oxygen Level………7.8%
Conditions………Uninhabitable
Choices: Wireless Broadcast Detected
Translate message
Choice: Translate message
Data encrypted
Shambala facility history log
Choices: Wireless Broadcast Detected
Begin Decryption
Choice: Begin Decryption
Shambala facility history log
Decryption has begun. You will be notified
as data becomes available.
Choices: Dome security door
Open outer door
© 2017 Laureate Education, Inc.
Page 6 of 40
Choices: Text-only Communication
Device
Communicate with Users
Scan for Users
Choice: Communicate with Users
Error…User Not Located.
Choice: Scan for Users
Scanning for new user…
OPTIMAL CHOICE
New User Elach
Choice: Communicate with Users
Available Users: Elach
(after choosing Scan for Users first)
OPTIMAL CHOICE
Choices: Communicate with Users
Elach
Choice: Elach
Elach Text-only communication
OPTIMAL CHOICE
Choices: Elach Text-only communication
“Where am I?”
“Who are you?”
“Open the door.”
Choice: “Where am I?”
“Shambala.”
Choice: “Who are you?”
“Elach.”
Choice: “Open the door.”
(Door is opened)
OPTIMAL CHOICE
UX Notes: Visor Interface
Usability flaws observed
Hangar security door prompted entry of
username and password, but only accepted
the credentials when transmitted via the
visor.
During preliminary contact with resident of
© 2017 Laureate Education, Inc.
Page 7 of 40
Shambala, the visor recognized a new user,
but would not initialize communication. An
additional scan had to be done manually to
identify the user.
Residents encountered did not speak any
known language. No speech identification
software was available through visor.
Level 2 Transcript
Scene 02
Choices: Injured humanoid detected
Diagnose injury
Choice: Diagnose injury
Injured humanoid detected
Data Jacks: Central security protocol
Injury was caused by electrocution. Entry
wound is located on the right finger. Injury
was most likely caused from insertion of
finger into an open electrical outlet.
(Shows video log of user being
electrocuted)
Play video log
Data Jacks: Central security protocol
CSP: Please provide identification for
access.
View communication log
USER: Text only. Instructions?
CSP: Please connect to entry socket for
access.
USER: Connect?
CSP: Error – Please connect to entry
socket for access.
USER: Help.
CSP: Error – Please connect to entry
socket for access.
© 2017 Laureate Education, Inc.
Page 8 of 40
CSP: Error – Please connect to entry
socket for access.
CSP: Error – Please connect to entry
socket for access.
SYNC ONLINE ERROR – SYSTEMS
SHUTTING DOWN
Choices: Simulated Biometric
Identification device
Acquire
OPTIMAL CHOICE
Choices: Elach interactions
“Insert your finger.”
“Can you open the door?”
Choice: “Insert your finger.”
Elach points to the injured humanoid and
shakes his head “NO.”
Choice: “Can you open the door?”
Elach shrugs as if to say, “I don’t know.”
Choices: Biometric Scanner
Provide biometric identification
Communicate with central security
protocol
Simulated biometric identification
(only available after choosing Acquire
from the Simulated Biometric
Identification device)
Choice: Provide biometric identification
Scanning biometric…
You have been electrocuted
Choice: Communicate with central
security protocol
© 2017 Laureate Education, Inc.
SYNC ONLINE ERROR –
SYSTEM SHUTTING DOWN
Page 9 of 40
Choice: Simulated biometric
identification
Scanning biometric…
User ID accepted…
OPTIMAL CHOICE
SECURITY DOOR OPENING
Choices: Decryption segment complete
View data segment
Choice: View data segment
Shambala facility history log
History log #1
Narration: Narrator
Long ago, a group of elite scientists created a
network of satellites capable of generating an
artificial atmosphere for when global warming
eventually made the world uninhabitable. It
functioned for many years without problems,
until a mechanical failure caused a
malfunction, reducing Earth to ashes in a
matter of seconds.
Level 2 Transcript
Scene 03
Choices: Lighting level insufficient
Adjust contrast
Choice: Adjust contrast
(Lighting level is increased)
Choices: Med locker terminal
(Icon of keys)
(Icon of book)
(Icon of cross)
(Icon of Band-AidsTM)
(Icon of magnifying glass)
Choice: (Icon of keys)
© 2017 Laureate Education, Inc.
ERROR…
Page 10 of 40
Choice: (Icon of cross)
ERROR…
Choice: (Icon of Band-AidsTM)
All lockers fully stocked
Choice: (Icon of magnifying glass)
(displays a map of the med lockers)
Choice: (Icon of book)
To open the lockers…
Press the red button on the left of the entry
door.
OPTIMAL CHOICE
Choices: New message text-only
communication
Choice: Accept message
Accept message
“You need help? I outside door.”
Elach text-only communication
Choices: Elach text-only communication
“Can you open the door?”
“Call for help.”
“Press the red button.”
Choice: “Can you open the door?”
“I don’t know how.”
Elach text-only communication
Choice: “Call for help.”
“Call who?”
Elach text-only communication
Choice: “Press the red button.”
“I see a button. I will press it.”
Elach text-only communication
OPTIMAL CHOICE
© 2017 Laureate Education, Inc.
Page 11 of 40
Choices: Power outage to med locker
doors
Choices: Med locker terminal
Attempt to restore power
(Icon of keys)
(Icon of light bulb)
(Icon of cross)
(Icon of Band-AidsTM)
(Icon of magnifying glass)
Choice: (Icon of keys)
ERROR…
Choice: (Icon of cross)
ERROR…
Choice: (Icon of Band-AidsTM)
All lockers fully stocked
Choice: (Icon of magnifying glass)
(displays a map of the med lockers)
Choice: (Icon of light bulb)
Power restoration panel
OPTIMAL CHOICE
Follow prompts to restore power
Choices: Power restoration panel
Validate
Test
Choice: Validate
Electrical current validated
OPTIMAL CHOICE
Choice: Test
Testing back-up security
You have been electrocuted
Choices: Power restoration panel
© 2017 Laureate Education, Inc.
Open
Page 12 of 40
Release
Choice: Open
Circuits opened
OPTIMAL CHOICE
Choice: Release
Releasing test pulse
You have been electrocuted
Choices: Power restoration panel
Restore
Switch
Choice: Restore
Restore back-up security
You have been electrocuted
Choice: Switch
Power switch activated
OPTIMAL CHOICE
UX Notes: Medical station
Usability flaws observed
Central Security protocol used an artificial
biometric device scanner that looked
almost identical to a biometric scanner to
read a fingerprint.
User injury occurred from incorrect usage
of scanner.
Med lockers had insufficient lighting
levels.
The med locker terminal used icons
without any supporting descriptions of their
function and did not follow logical
expectations.
Simplified command options for power
restoration lacked clarification and
provided misleading navigation.
Several options led to harmful events
without warning.
© 2017 Laureate Education, Inc.
Page 13 of 40
Choices: Decryption segment complete
View data segment
Choice: View data segment
Shambala facility history log
History log #2
Narration: Narrator
Choices: New message text-only
communication
Choice: Accept message
Planning for such a catastrophe, the scientists
had built a miniaturized version of the
Atmospheric Control Mechanism [ACM] on a
distant planet. They made the place into a sort
of bio-dome, the last hope for human life to
rebuild a civilization. It was self-sustaining,
and had been staffed with the best and brightest
for many centuries.
Accept message
“Thank you for getting medicine. You very
helpful.
Elach text-only communication
We not have food in long time. You help
with this too?”
Choices: Elach Text-only communication
“What do you eat?”
“Where is the food?”
“How can I help?”
Choice: “What do you eat?”
“Have alternate methods…not very good.”
Choice: “Where is the food?”
“Don’t know…can take you to someone
who does.”
Choice: “How can I help?”
OPTIMAL CHOICE
© 2017 Laureate Education, Inc.
“Speak with Grace…follow!”
Page 14 of 40
Level 2 Transcript
Scene 04
Data Jacks: Grace hologram terminal
(Shows video log of user being incinerated)
Play video recording
Choices: Elach interactions
“What happened?”
“Scan your retinas”
Acquire humanoid scan
Choice: “What happened?”
Elach simply shrugs and grumbles in
confusion.
Choice: “Scan your retinas”
Elach becomes agitated, waves his arms
about violently, and makes zapping noises.
Choice: Acquire humanoid scan
OPTIMAL CHOICE
Retina scan
Scan…Acquire humanoid scan
Repair…Correct for retina damage
Save scan…
Choices: Grace interactions
Look through viewer
Lift visor and then look through viewer
Look through viewer
Use saved retina scan
(only available after choosing Acquire
humanoid scan from the Elach
interactions)
Choice: Look through viewer
Obstructed view
© 2017 Laureate Education, Inc.
Page 15 of 40
“Wait… wait… I can’t see you. Why are
you teasing me like this?”
Choice: Lift visor and then look through
viewer
User invalid
“Sorry…you are not a registered user.”
You have been incinerated
Choice: Look through viewer
Use saved retina scan
(only available after choosing Acquire
humanoid scan from the Elach
interactions)
OPTIMAL CHOICE
User accepted
“Well, hello there! Welcome back. Hmm…
it looks like the last time you were here,
you wanted to get to the food stores. Would
you like to return, or is there some other
way I can help you?”
Upload map
Choices: Shambala facility history log
Target location
Level 2 Transcript
Scene 05
Choices: Food stores access panel
To unlock food stores, turn the two security Upload key locations
keys simultaneously.
Choice: Upload key locations
Key 1 location
Key 2 location
View obstructed
Choices: Turn food stores key 1
Turn key 1
© 2017 Laureate Education, Inc.
Page 16 of 40
Choice: Turn Key
(Door attempts to open, but fails)
Choices: Elach interactions
“Go turn key 2”
“Go turn key 2 on the count of 5”
(only available after choosing “Go turn
key 2” from the Elach interactions first)
Choice: “Go turn key 2”
OPTIMAL CHOICE
Choice:
“Go turn key 2 on the count of 5”
(Door attempts to open, but fails)
(Door opens)
OPTIMAL CHOICE
(only available after choosing “Go turn
key 2” from the Elach interactions first)
UX Notes: Food Stores
Usability flaws observed
Retinal scanner could not account for
retinal damage from atmospheric
conditions.
Security protocols unnecessarily severe and
occurred without warning.
Security protocols only allowed a single
invalid entry before prompting a negative
response.
Food stores access required multiple
simultaneous key turns.
Mechanism locations impractically far
apart.
No line of sight between mechanism
locations.
© 2017 Laureate Education, Inc.
Page 17 of 40
Choices: Decryption segment complete
View data segment
Choice: View data segment
Shambala facility history log
History log #3
Narration: Narrator
Society within the ACM was detail-oriented
and rigid, even including a detailed succession
and mating schedule, so no station would ever
be unmanned while the group worked to
reclaim Earth. All performance support and
knowledge was held in a sole repository known
as “The Teacher.”
Level 3 Transcript
Scene 01
Choices: Pantry Access
Open pantry doors
Choice: Open pantry doors
(Pantry doors open, but are empty)
Choices: Wireless broadcast detected
Translate message
Choice: Translate message
Food stores…empty
Food systems RSS feed – wireless
broadcast
Sewage reclamation system…offline
Treatment enzyme injector pump…offline
Crop management systems…offline
Choices: New message text-only
communication
Accept message
Choice: Accept message
“No food…the food machine no work?”
Elach text-only communication
© 2017 Laureate Education, Inc.
Page 18 of 40
Choices: Elach Text-only communication
“Yes, can you fix it?”
“Where is sewage reclamation access?”
Choice: “Yes, can you fix it?”
“Don’t know.”
Choice: “Where is sewage reclamation
access?”
OPTIMAL CHOICE
“Don’t know, but hear sounds come from
up stairs.
Maybe you try up there?
I stay down here till loud noises go away.”
Choices: Sound interference detected
Adjust sound
Choice: Adjust sound
Identifying sounds…
Selective sound cancellation/ amplification
Alarm
Ambient Noise
Voice prompt
(Must mute the alarm and ambient noise,
while amplifying the voice prompt to
continue)
“Welcome to the sewage reclamation
system.
Sewage reclamation is currently offline.
Touch speaker for manual access.”
Choices: Voice prompt speaker box
© 2017 Laureate Education, Inc.
Touch VP speaker box
Page 19 of 40
Choices: New message voice prompted
communication
Choice: Accept message
Accept message
“Welcome to sewage reclamation systems.
How can I help you?”
Voice prompt sewage reclamation systems
Choices: Voice prompt sewage
reclamation systems
“Why is sewage reclamation offline?”
“Is reclamation needed for food
production?”
“I need the sewage reclamation online”
Choice: “Why is sewage reclamation
offline?”
Choice: “Is reclamation needed for food
production?”
Choice: “I need the sewage reclamation
online”
OPTIMAL CHOICE
Choices: Voice prompt sewage
reclamation systems
“A power surge interrupted electrical
power, causing sewage reclamation to go
offline.”
“Sewage reclamation is used to fertilize
crops and remove waste products. Food
store processing can not begin until sewage
reclamation is restored.”
“Sewage reclamation can be brought back
online once electrical power has been
restored.”
“Restore electrical power.”
“Destroy reclamation and process
manually.”
Choice: “Destroy reclamation and
process manually.”
“This course of action is unadvisable.
System purge will begin in a moment.”
Explosion detected
Choice: “Restore electrical power.”
OPTIMAL CHOICE
© 2017 Laureate Education, Inc.
“Electrical power to sewage reclamation
system will be restored in a moment.”
Page 20 of 40
UX Notes: Sewage reclamation
RSS feed provided system status, but
proposed no solutions o…
Purchase answer to see full
attachment