George Washington Chapters 4 and 6 IT Project management Quiz Questions I want you to read chapter 4 and 6 for the Quiz. I will attach the book and the lec

George Washington Chapters 4 and 6 IT Project management Quiz Questions I want you to read chapter 4 and 6 for the Quiz. I will attach the book and the lectures for the chapters. Also I want you to be available in the next 6 or 7 hours I N F O R M AT I O N T E C H N O L O G Y
P RO J E C T M A N AG E M E N T
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I N F O R M AT I O N T E C H N O L O G Y
P RO J E C T M A N AG E M E N T
Eighth Edition
Kathy Schwalbe, Ph.D., PMP
Professor Emeritus, Augsburg College
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Information Technology Project
Management, Eighth Edition
Kathy Schwalbe
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For Dan, Anne, Bobby, and Scott
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BRIEF CONTENTS
Preface
Chapter 1
Introduction to Project Management
xix
1
Chapter 2
The Project Management and Information Technology Context
43
Chapter 3
The Project Management Process Groups: A Case Study
79
Chapter 4
Project Integration Management
137
Chapter 5
Project Scope Management
183
Chapter 6
Project Time Management
221
Chapter 7
Project Cost Management
263
Chapter 8
Project Quality Management
299
Chapter 9
Project Human Resource Management
343
Chapter 10
Project Communications Management
389
Chapter11
Project Risk Management
425
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viii
Brief Contents
Chapter 12
Project Procurement Management
465
Chapter 13
Project Stakeholder Management
495
Appendix A
Guide to Using Microsoft Project 2010
A.1
Glossary
G.1
Index
I.1
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TA B L E O F C O N T E N T S
Preface
Chapter 1 Introduction to Project Management
1.1 Introduction
1.2 What Is a Project?
1.2a Examples of IT Projects
1.2b Project Attributes
1.2c Project Constraints
1.3 What Is Project Management?
1.3a Project Stakeholders
1.3b Project Management Knowledge Areas
1.3c Project Management Tools and Techniques
1.3d Project Success
1.4 Program and Project Portfolio Management
1.4a Programs
1.4b Project Portfolio Management
1.5 The Role of the Project Manager
1.5a Project Manager Job Description
1.5b Suggested Skills for Project Managers
1.5c Importance of People Skills and Leadership Skills
1.5d Careers for IT Project Managers
1.6 The Project Management Profession
1.6a History of Project Management
1.6b The Project Management Institute
1.6c Project Management Certification
1.6d Ethics in Project Management
1.6e Project Management Software
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Key Terms
End Notes
Chapter 2 The Project Management and Information Technology Context
2.1 A Systems View of Project Management
2.1a What Is a Systems Approach?
2.1b The Three-Sphere Model for Systems Management
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x
Table of Contents
2.2 Understanding Organizations
2.2a The Four Frames of Organizations
2.2b Organizational Structures
2.2c Organizational Culture
2.3 Focusing on Stakeholder Needs
2.3a The Importance of Top Management Commitment
2.3b The Need for Organizational Commitment to Information Technology
2.3c The Need for Organizational Standards
2.4 Project Phases and the Project Life Cycle
2.4a Product Life Cycles
2.4b The Importance of Project Phases and Management Reviews
2.5 The Context of Information Technology Projects
2.5a The Nature of IT Projects
2.5b Characteristics of IT Project Team Members
2.5c Diverse Technologies
2.6 Recent Trends Affecting Information Technology Project Management
2.6a Globalization
2.6b Outsourcing
2.6c Virtual Teams
2.6d Agile Project Management
2.6e The Manifesto for Agile Software Development
2.6f Scrum
2.6g Agile, the PMBOK® Guide, and a New Certification
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Key Terms
End Notes
Chapter 3
The Project Management Process Groups: A Case Study
3.1 Project Management Process Groups
3.2 Mapping the Process Groups to the Knowledge Areas
3.3 Developing an It Project Management Methodology
3.4 Case Study 1: JWD Consulting’s Project Management Intranet Site Project
(Predictive Approach)
3.4a Project Pre-Initiation and Initiation
3.4b Pre-Initiation Tasks
3.4c Initiating
3.4d Project Planning
3.4e Project Execution
3.4f Project Monitoring and Controlling
3.4g Project Closing
3.5 Case Study 2: JWD Consulting’s Project Management Intranet Site Project
(Agile Approach)
3.5a Scrum Roles, Artifacts, and Ceremonies
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Table of Contents
3.5b Project Pre-Initiation and Initiation
3.5c Planning
3.5d Executing
3.5e Monitoring and Controlling
3.5f Closing
3.6 Templates by Process Group
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Key Terms
End Notes
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Chapter 4 Project Integration Management
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4.1 What is Project Integration Management?
4.2 Strategic Planning and Project Selection
4.2a Strategic Planning
4.2b Identifying Potential Projects
4.2c Aligning IT with Business Strategy
4.3 Methods for Selecting Projects
4.3a Focusing on Broad Organizational Needs
4.3b Categorizing IT Projects
4.3c Performing Financial Analyses
4.3d Using a Weighted Scoring Model
4.3e Implementing a Balanced Scorecard
4.4 Developing a Project Charter
4.5 Developing a Project Management Plan
4.5a Project Management Plan Contents
4.5b Using Guidelines to Create Project Management Plans
4.6 Directing and Managing Project Work
4.6a Coordinating Planning and Execution
4.6b Providing Strong Leadership and a Supportive Culture
4.6c Capitalizing on Product, Business, and Application Area Knowledge
4.6d Project Execution Tools and Techniques
4.7 Monitoring and Controlling Project Work
4.8 Performing Integrated Change Control
4.8a Change Control on IT Projects
4.8b Change Control System
4.9 Closing Projects or Phases
4.10 Using Software to Assist in Project Integration Management
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Running Case
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xii
Table of Contents
Tasks
Key Terms
End Notes
Chapter 5
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Project Scope Management
5.1 What Is Project Scope Management?
5.2 Planning Scope Management
5.3 Collecting Requirements
5.4 Defining Scope
5.5 Creating the Work Breakdown Structure
5.5a Approaches to Developing Work Breakdown Structures
5.5b The WBS Dictionary
5.5c Advice for Creating a WBS and WBS Dictionary
5.6 Validating Scope
5.7 Controlling Scope
5.7a Suggestions for Improving User Input
5.7b Suggestions for Reducing Incomplete and Changing Requirements
5.8 Using Software to Assist in Project Scope Management
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Running Case
Tasks
End Notes
Chapter 6
Project Time Management
6.1 The Importance of Project Schedules
6.2 Planning Schedule Management
6.3 Defining Activities
6.4 Sequencing Activities
6.4a Dependencies
6.4b Network Diagrams
6.5 Estimating Activity Resources
6.6 Estimating Activity Durations
6.7 Developing the Schedule
6.7a Gantt Charts
6.7b Adding Milestones to Gantt Charts
6.7c Using Tracking Gantt Charts to Compare Planned and Actual Dates
6.7d Critical Path Method
6.7e Calculating the Critical Path
6.7f Growing Grass Can Be on the Critical Path
6.7g Using Critical Path Analysis to Make Schedule Trade-Offs
6.7h Using the Critical Path to Shorten a Project Schedule
6.7i Importance of Updating Critical Path Data
6.7j Critical Chain Scheduling
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Table of Contents
6.7k Program Evaluation and Review Technique (PERT)
6.7l Agile and Time Management
6.8 Controlling the Schedule
6.8a Reality Checks on Scheduling and the Need for Discipline
6.9 Using Software to Assist in Project Time Management
Words of Caution on Using Project Management Software
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Running Case
Tasks
Key Terms
End Notes
Chapter 7 Project Cost Management
7.1 The Importance of Project Cost Management
7.1a What Is Cost?
7.1b What Is Project Cost Management?
7.2 Basic Principles of Cost Management
7.3 Planning Cost Management
7.4 Estimating Costs
7.4a Types of Cost Estimates
7.4b Cost Estimation Tools and Techniques
7.4c Typical Problems with IT Cost Estimates
7.4d How to Develop a Cost Estimate
7.5 Determining the Budget
7.6 Controlling Costs
7.6a Earned Value Management
7.6b Project Portfolio Management
7.7 Using Project Management Software to Assist in Project Cost Management
Chapter Summary
Quick Quiz
Quick Quiz Answers
Discussion Questions
Exercises
Running Case
Tasks
Key Terms
End Notes
Chapter 8 Project Quality Management
8.1 The Importance of Project Quality Management
8.2 What Is Project Quality Management?
8.3 Planning Quality Management
8.4 Performing Quality Assurance
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xiv
Table of Contents
8.5 Controlling Quality
8.6 Tools and Techniques for Quality Control
8.6a Statistical Sampling
8.6b Six Sigma
8.6c Te…
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