Cabarrus College Information Communication Technology & Logistics Paper 2) Task 2 (90 Marks) Select at least two (2) Business Process/Sub-Process from each

Cabarrus College Information Communication Technology & Logistics Paper 2) Task 2 (90 Marks)
Select at least two (2) Business Process/Sub-Process from each of the following Major Components in
Logistics Management. And draw a Business Process modelling Notation (BPMN) for each process with a
brief explanation on the process flow.
Note: Minimum of 4 Processes/Sub-Processes are required in the task. You may use BIZAGI or other
application to present your BPMN.
Major components of Logistics Management:
Major Components of Logistics Management:
1. Warehouse Management
2. Materials Requirement Planning (MRP)
(50 marks)
3) Task 3
Search and Recommend at least one (1) latest ICT Solutions/Software available now in the market to
innovate the current processes for Customer Relationship Management (CRM). The following details are
the expected content for each technology:
Note: You may consider to select Free and Open Source Software/Demo Version available online that you
may install in your computer/device.
 Vendor name of the latest ICT Solution/software
 Detailed description and functionalities
ICT and Logistics (BUSS-B-2005) – Spring – 2020 – (Assignment_1) – ALL – QP
MEC_AMO_TEM_034_01 Page 3 of 9
 Business benefits/Advantage and a detailed justification of the recommended ICT
solution/software
 Recognize at least two (2) transactions with a screen shot and detailed
explanation/analysis for each transaction available on the ICT solution/Software you
selected to recommend.