Business Communication discussion answer these questions in short way and clear from Adler, R. B.; Elmhorst, J.; and Lucas, K. (2013)Communicating at Work.McGraw Hill, 11th Edition. Business Communication
Mid-term Study Guide
Chapters 1, 2, 3, 4, 9, and 10,
Spring 2019
Definitions
Identity Management
Communication
Encoding
Feedback
Formal Communication Networks
Upward Communication
Elevator speech
Organizational culture
Message
Networking
Brainstorming
Collectivist cultures
Ethnocentrism
Baby Boomers
Generational Xers
Upward Communication
Chronological pattern
General goal
Analytical listening
Listening
Slang
Nonverbal communication
Relational listening
Paraphrasing
Inflammatory language
Disfluency
Thesis statement
Criteria satisfaction pattern
Cause-effect pattern
Transition
Column chart
Quotations
Motivated sequence pattern
Bar chart
Pictograms
Essays answering these questions will assist you in preparing for the midterm.
1. What is the difference between a high-context and low-context culture?
2. Describe the three barriers to effective listening.
3. Explain the difference between monochromic and polychromic time
orientation.
4. What are the functions of the Introduction?
5. Explain the basics of the communication model.
6. Why is it important to pay attention to nonverbal cues?
7. Explain the three characteristics of a communication channel.
8. Why should you avoid biased language?
9. What are the three ways to enhance your intercultural competency?
10. Explain two of the four faulty assumptions about listening.
11. Describe 4 types of opening statements.
12. What are the functions of supporting material?
13. Explain the difference between the asynchronous and synchronous
communication.
14. What are the 3 types of closing statements?
15. What are the functions that visual aids perform?
16. Describe the different types of downward communications.
17. Explain the different types of attention getters and why are they important.
18. Does personal space and distance impact communication? Explain your
answer.
19. What are the 3 characteristics of effective stories?
20. Why do simple messages get misunderstood?
21. Is there really a difference in feminine and masculine language use? Explain
your answer.
22. Describe the different types of nonverbal communication.
23. What are three things you need to know when analyzing the audience?
24. What is important for you to consider when you are analyzing yourself as a
speaker?
25. Explain the three parts of a presentation or paper.
26. When thinking about designing list and tables for a presentation what are the
things you need to think about?
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