Bethel College Unit 2 Effective Communication in Healthcare Discussion Paper Discussion: 250 words minimum with 4 references. 1 Leaders in health care organizations must possess two skills – critical thinking and communication. You are the chief executive officer of a general acute care hospital in a major metropolitan area. The employees, medical staff and patients are very culturally diverse, and speak a number of languages. How would you, as a leader, design an effective communication process to ensure quality care, patient safety, and a feeling of belonging for all Complete: 1500 words with at least 4 references. For your Unit 2 Complete assignment write a narrative essay (minimum 1500 words) in which you address and discuss the questions and statements listed below. Use at least four scholarly sources and remember to demonstrate a thorough understanding of the READ and ATTEND sections in your essay. Cite your sources in APA format. 1 Employees are motivated by many different factors, including intrinsic or extrinsic factors. Define and provide examples of these motivators. Which types of rewards – intrinsic or extrinsic – are more important in healthcare organizations? What research-based methods are successful in motivating intrinsically motivated employees. Extrinsically motivated employees?2 If the root cause of motivation is intrinsic what methods should be used for middle managers? If extrinsic what tools are best for middle managers? How are these tools/methods different? Same?3 The four E’s are Empowerment, Ecosystem, Efficiency, and Effectiveness. These four dimensions all impact patient care and continuous improvement. What is the responsibility of leaders (in the healthcare organization) with respect to implementing and measuring the four E’s? Give an example or case study where leadership implemented the four E’s and the measured outcomes4 Teamwork and collaboration can overcome barriers or become barriers in a successful organization. What does it mean to be a successful organization in the healthcare field? Please provide at least two examples of successful organizations. What metrics do they use to show success e.g. satisfaction, financial, turnover rates. What are the benefits of teamwork? What are the challenges of teamwork?
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