YOU JUST DON’T UNDERSTAND

WEEK 5: YOU JUST DON’T UNDERSTAND

  • What are the major perceptual errors? Why do they occur?
  • What are some cognitive biases, and what can we do to manage them in the negotiation process?
  • What steps can we take to improve communication between the parties in negotiation, and what are some fatal mistakes to avoid?

Provide examples from your own experience or researched data.

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