working in a group of four to six students select a local business 540559

Performance Measures and the Balanced Scorecard

Working in a group of four to six students, select a local business. The group should become familiar with the background of the business by interviewing its manager or accountant. Each group member should identify several performance objectives for the business and link each objective with a specific stakeholder’s perspective from the balanced scorecard. (Select at least one performance objective for each perspective.) For each objective, ask yourself, “If I were the manager of the business, how would I set performance measures for each objective?” Then prepare an email stating the business’s name, location, and activities and your linked performance objective and perspectives. Also list possible measures for each performance objective. In class, members of the group should compare their individual emails and compile them into a group report by having each group member assume a different stakeholder perspective (add government and community if you want more than four perspectives). Each group should be ready to present all perspectives and the group’s report on performance objectives and measures in class.