What is the impact of information technology on healthcare quality?
Module Two: Defining Quality
Explain the accreditation process in a healthcare organization
Assess an organization’s current readiness for a Joint Commission survey
Explore safety and security of an electronic health records system
Assess meaningful-use requirements
Module at a Glance
This is the recommended plan for completing the reading assignments and activities within the module. Additional information can be found in the module Reading and Resources section and in the task list.
Read the assigned textbook chapters and review the PowerPoint slides.
Review the National Patient Safety Goals (NPSG) from the Joint Commission, the Quality Check website, and the Mock Survey Example document.
Complete and submit the short paper.
Review the SAFER guides and the Epic Patient Engagement website.
Complete and submit the evaluation activity.
Review the optional resources for additional information on defining quality.
Reading and Resources
Textbook: The Healthcare Quality Book: Vision, Strategy, and Tools, Chapters 4, 5, 6, 7, and 10
What is the impact of information technology on healthcare quality? These chapters will help you as you complete your Module Two activities.
Electronic Health Records (EHR) Incentive Programs
This resource from the Centers for Medicare and Medicaid Services will help you as you complete the module two activities. How can you stay up-to-date on EHR news?
National Patient Safety Goals (NPSGs)
This resource from the Joint Commission will help you with your short paper. You can also download the NPSG presentation. Consider the following question as you read: How can you stay up-to-date on NPSGs?
The Joint Commission Quality Check
Review this website that will assist you with your short paper. Consider the following question as you read: Which hospitals are accredited?
Use these guides from HealthIT.gov to assist you with your evaluation activity. Consider the following question as you read: How can you address electronic health record safety?
Epic Patient Engagement
Review this website that will assist you with your evaluation activity. Consider the following question as you read: What are the various components of the EHR?
Mock Survey Example
Review this example document that will help you develop your short paper in this module.
Additional Support (Optional)
The Influence of Quality Improvement Efforts on Patient Outcomes and Nursing Work: A Perspective of Chief Nursing Officers at Three Large Health Systems
Consider the following questions as you read:
What are the driving changes in the U.S. healthcare system?
How will health reform affect change?
How does information technology affect change?
Effect of Bar-Code Technology on the Safety of Medication Administration
Consider the following question as you read: How has bar-code technology improved medication administration safety?
From the Office of the National Coordinator: The Strategy for Advancing the Exchange of Health Information
Consider the following question as you read: What is the purpose and implementation of the meaningful-use requirements?
Joint Commission E-dition
This resource is the free, full edition of the Joint Commission Comprehensive Accreditation and Certification Manual for hospitals. To log in, follow the E-dition Quick Tips guide.
Quality is defined in many ways. Healthcare organizations rely upon regulatory agencies such as the Joint Commission, the Centers for Medicare and Medicaid, then Institute for Healthcare Improvement, and the Agency for Healthcare Research and Quality (AHRQ) to identify outcomes that indicate quality and set benchmarks to demonstrate outcome achievements. These agencies provide guidance and direction to healthcare organizations in order to realize quality outcomes, patient safety, and cost-effectiveness. In order to demonstrate compliance with these directives, healthcare organizations identify methods to collect data that measure achievement of these efforts. Such data is analyzed, monitored, and compared to established benchmarks.
In Module Two, you will explore the Joint Commission’s National Patient Safety Goals and practice evaluating the safety of electronic health records (EHRs) using AHRQ’s SAFER Guides. This will assist you in the Quality Improvement Needs and Standards section of your final project.
Comments from Customer
The healthcare quality book : vision, strategy, and tools / Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, Scott B. Ransom, editors.