UCumberlands Software Development Process and Methods Discussion Discussion: This week we discuss the overall process of developing new software. Please al

UCumberlands Software Development Process and Methods Discussion Discussion: This week we discuss the overall process of developing new software. Please also note the differences between software development and methods.Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking for active engagement in the discussion. Please engage early and often School of Computer & Information Sciences
ITS-631- Operational Excellence
Chapter 7 – Information Technology and
Organizational Learning
Introduction
• Virtual teams and Outsourcing
• Virtual teams
• Geographically dispersed
• Competitive outsourcing abroad – learn how to manage across
geographical locations
• Barriers of culture and language
• Failures:
• Caused by poor communication
2
Status of Virtual Teams
• Virtual teams render results
• Management
Considerations
• Attribution theory –
describes how people
typically generate
explanations for
outcomes and actions
• Dealing with Multiple
locations
• Difficulty in virtual
teams is the span of
multiple locations.
3
Communities of Practice: Virtual Team Extensions
• Table 7.2 – Communities
of Practice: Virtual Team
Extensions
• Externalization
• Internalization
• Combination
•
•
•
•
•
Socialization
Externalization Dynamism
Internalization Dynamism
Combination Dynamism
Socialization Dynamism
4
Tacit Knowledge and Virtual Teams
• Transferring tacit
knowledge on virtual
teams can be
difficult. See Table
7.3 that explains this:
5
Dealing with Multiple Locations and Outsourcing
• Virtual organizations are often a given in outsourced environments
• Offshoring – communications originate in multiple locations
• Find a way to deal with multiple time zones
• Employees may be employed via various organizations
• Revisiting Social Discourse
• The expansion of a virtual team communications further
emphasizes the importance of discourse and need to rethink
how the components relate to each other in a virtual context.
• Identity
• Skills
• Emotion
6
References
• Langer, A. M. (2018). Information Technology and Organizational
Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-13823858-9
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School of Computer & Information Sciences
ITS-631 Operational Excellence
Chapter 9 – Information Systems for Business and
Beyond (2019)
Learning Objectives
• describe each of the different roles that people play in the design,
development, and use of information systems;
• understand the different career paths available to those who work
with information systems;
• explain the importance of where the information-systems function is
placed in an organization; and
• describe the different types of users of information systems.
2
Creators of Information Systems
• Designing, developing, and building information systems
• U.S. Labor statistics for computing career employment in 2020
3
Various Roles in IS
• Systems Analyst
• Programmer /Developer
• Computer Engineer
• Hardware
• Software
• Systems
• Network
• Computer Operator
• Database Administrator
• Help Desk /Support Analyst
• Trainer
4
Managing Information Systems
•
•
•
•
•
CIO
Functional Manager
ERP Management
Project Manager
Information Security Officer
5
Emerging Roles and Career Paths in IS
• Roles are Emerging in IT due to innovation technology.
• Career Path in IS
6
Certifications and Organizing the IS Function
• Certifications are an important aspect of progressing through a
career path
• Read: Sidebar – Are Certifications Worth Pursuing
• Organizing the IS Function
• Matrix structure
• Stand alone IT department
• Outsourcing
• Network-based organizational structure
7
Types of IS Users
•
•
•
•
•
Innovators
Early Adopters
Early Majority
Late Majority
Laggards
8
References
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for
Business and Beyond. Retrieved from
https://opentextbook.site/informationsystems2019/.
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