supervisory skills need help asap quiz 460276

Question 1

Spreading employee schedules over a longer day makes it easier for supervisors to manage their employees.

True

False

5 points

Question 2

Cultural diversity exists when two or more cultures exist within an organization

True

False

5 points

Question 3

When supervisors delegate duties, they are no longer accountable for how they are executed

True

False

5 points

Question 4

Six sigma approaches to quality improvement rely on statistical techniques, simulations, and experiments to decrease variation in output and eliminate waste.

True

False

5 points

Question 5

Decentralization empowers employees to act quickly to solve customers’ problems

True

False

5 points

Question 6

Improper timing can be a barrier to communication if the receiver is upset, agitated, or improperly prepared to communicate.

True

False

5 points

Question 7

Offshoring is primarily a trend in manufacturing because it is more difficult to find appropriate foreign workers in service functions such as computer programming, data entry, claims processing, and call center work.

True

False

5 points

Question 8

Homogeneous assignment is a control principle.

True

False

5 points

Question 9

Management is both a set of activities and a team of people.

True

False

5 points

Question 10

Accepting a delegated task makes you accountable for it.

True

False

5 points

Question 11

Where an MIS exists, supervisors have the primary responsibility to make certain that it serves their needs.

True

False

5 points

Question 12

Informational meetings promote cooperation among group members by conveying the reasons behind changes that will be necessary in the future.

True

False

5 points

Question 13

Programming a computer is an example of a technical skill.

True

False

5 points

Question 14

Management by exception is an organizing principle

True

False

5 points

Question 15

Assigning tasks to subordinates may be limited by their existing job description and links to pay scales.

True

False

5 points

Question 16

The first step in decision making is to list restraints

True

False

5 points

Question 17

The control process is completed when deviations are detected.

True

False

5 points

Question 18

The act of delegating a task creates a duality of both responsibility and accountability regarding its execution.

True

False

5 points

Question 19

One way to help you prepare written messages is to outline their content before you write them.

True

False

5 points

Question 20

Delicate subjects, such as reprimands, are best handled through written communication.

True

False