Strategic Planning

1. What are three (3) key strategic initiatives for your organization, department and unit. Do they align with each other? Why or why not? Provide rationale.
2. Does your organization’s strategic plan address recruitment and retention of key clinical roles? If so, discuss the goals and activities around this initiative. If not, discuss two (2) goals with 3-4 activities focused on recruitment and retention.
3. Does your organization have a customer service/patient experience model? If so, please describe the model. Is if effective? Why or why not? How is patient experience reflected in the organization’s, your department’s and your unit’s strategic plan? Provide examples.