GRM 4007 University of South Florida Workplace Communication Paper Consider yourself as a newly hired employee in a multinational company in Oman. During y

GRM 4007 University of South Florida Workplace Communication Paper Consider yourself as a newly hired employee in a multinational company in Oman. During your first day at work, the HR manager asked you to prepare a diary of your interactions with the other employees. As part of the company strategy on talent management, you will be required to prepare a reflective report on the workplace communication. The HR manager quips “this will be part of your personal development portfolio as an employee.”More instructions and requirements in the file below FACULTY OF BUSINESS AND MANAGEMENT STUDIES
UNDERGRADUATE BUSINESS PROGRAMME
ACADEMIC YEAR 2019-2020, 2nd Semester
July – 2020
WRIT-1-End of Semester
Programme Title: BMS, A&F, MM, BIS
Module Title: Personal Development Planning
Module Code: GRM4007
Assessment Method: Reflective Summary
Level: 4
Block: 2
Module Credits: 10
Weighting: 50%
Due Date: 21st June-23rd June, 2020 Word Count: 3,000 equivalent
Examiner(s): Ms. Firdos Fida & Ms. Aaisha
Version: 2
Module Descriptor
Module
Number
JACS Subject Code
and % of each subject
ASC Category
Module Title
Personal Development Planning
GRM4007
N100
7
Level (3 – 8)
ECTS Credit
Module Value
5
1.0
Credits
4
10
% Taught in Welsh
Module Type
0%
Taught
Teaching Period
Pre-requisites
Semester 2
None
Module Leader
School
Ms. Firdos Fida
Gulf College
Assessment Methods
Assessment Type
CTEST1 – In-Class Test (Academic
Skills)
WRIT1 – Reflective summary
Campus
Mabaila, Oman
Duration/Length of
Assessment Type
Weighting of
Assessment
Approximate Date of
Submission
1 hour
50%
Mid module
3,000 words equivalent
50%
End of module
Aim(s)
The aims of this PDP module are for students to develop an understanding of employability, and the
personal, social, academic, reflective and professional skills required. Additionally it will provide an accurate
evidence base for their evolving employability attributes and skills.
Learning Outcomes
On completion of this module the student will be able to:

Identify their own learning styles and preferences and apply self-management and independent
learning strategies to support their study at HE level 4; they must also take ownership of their work
through responsible maintenance of individual e-portfolios of uploaded work, reflective logs and
employability logs.
 Devise and monitor an action plan for their personal development based on their awareness of the
key aspects of employability, also developing appropriate and accurate evidence to support their
progress.
 Undertake appropriate research tasks and develop an appropriate academic writing style.
Learning and Teaching Delivery Methods
Learning
12 hours
Tutorials
12 hours
Independent Study
76 hours
Pg. 2 Version 2
Total hours
Indicative Content
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100 hours
Expectations of studying in higher education
Time management
Feedback and reflection as tools for improvement
Researching and communicating Ideas
Appropriate sources of information
Referencing and academic honesty
Structuring an argument
Styles and formats of academic and reflective writing
CV building
Self-assessment of career motivations, interests and personality factors
Transferable skills assessment and development planning
Career specific skills assessment and development planning
Research of career pathways
Planning for work experience
Recommended and Required Reading
Required reading
Cottrell, S (2010) Skills for success: the personal development planning handbook Basingstoke: Palgrave
Macmillan
Recommended reading
Burns, T and Sinfield, S (2003) Essential study skills London: Sage
Cameron, S (2008) The business student’s handbook: learning skills for study and employment (4 edn) (ebook) Harlow: Pearson Education
Cottrell, S (2008) The study skills handbook (3 edn) Basingstoke: Palgrave Macmillan
Cottrell, S (2011) Critical thinking skills: developing effective analysis and argument (2 edn) Basingstoke:
Palgrave Macmillan
Fairburn, G and Winch, C (2001) Reading, writing and reasoning: a guide for students (3 edn) Maidenhead:
McGraw-Hill/Open University Press
McMillan, K and Weyers, J (2009) The smarter study skills companion Harlow: Pearson Education
Northedge, A (2005) The good study guide Milton Keynes: The Open University
Pears, R and Shields, G (2009) Cite them right – the essential referencing guide Durham: Pear Tree Books
Prospects (2012) Graduate Prospects Ltd: www.prospects.ac.uk (Graduate level employment – online CVs,
interviews, applications, etc.)
Redman, P and Maples, W (2011) Good essay writing: a social sciences guide (3 edn) London: Sage
Access to Specialist Requirements
None
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Gulf College – Faculty of Business and Management Studies – In academic
Affiliation with CARDIFF SCHOOL OF MANAGEMENT
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Written work
A signed declaration that the work is your own (apart from otherwise referenced
acknowledgements) must be included after the reference page of your assignment
Each page must be numbered.
Where appropriate, a contents page, a list of tables/figures and a list of abbreviations
should precede your work.
All referencing must adhere to School/Institutional requirements.
A word count must be stated at the end of your work.
Appendices should be kept to the minimum and be of direct relevance to the content of
your work.
All tables and figures must be correctly numbered and labelled.
Other types of coursework/assignments
Where coursework involves oral presentations, discussions, poster presentations, etc.,
specific instructions will be provided by your module leader/team.
——————————————————————————————————————————————–Rewrite below part just after the References of your assignment.
WORK DECLARATION
I, [Name of Student], hereby declare that the uploaded Reflective Summary through Turnitin is my
own work. I affirm that this has been researched and completed in accordance with the college
rules and regulations on plagiarism.
I acknowledge the advice given by the module tutors on proper referencing to avoid plagiarism and
the rules on the academic unfair practice.
I acknowledge that I read and understand the plagiarism guide written at the end of this
assessment. Any academic misconduct will be handled according to the rules and regulations of the
university.
[Name of Student]
Pg. 4 Version 2
General instructions
Reflective Summary must be submitted online through Turnitin before due date. An
acknowledgement will be given to you by your teacher upon presentation of the finance clearance.
This is your receipt, keep it.
The only circumstance in which assignments can be uploaded late via Turnitin is if a Mitigating
Circumstances (MC) form is submitted at the same time. In these circumstances work may be
submitted within five (5) working days. Make sure to secure MC form and submit the same to the
concerned staff.
Write the number of words used, excluding references, at the end of your assignment. Provide the
list of sources you used at the last page of your assignment with proper label ‘References’. You may
include diagrams, figures etc. without word penalty. The number of words will be + or – 10% of the
total words allowed.
A work declaration must be included just after the reference page of your assignment. This ensures
that you prepare your work in good faith. Any form of collusion and/or academic unfair practice will
be dealt with according to the pertinent rules and regulations of the partner university. Please read
carefully the plagiarism guide.
Assessment Details
This Reflective Summary comprises 50% of the total assessments marks. It will develop the
following skills:
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Analytical skills. The reflection report enables the students to analyse and evaluate the
benefits of the different activities done in the class. This skill will eventually help them
evaluate options necessary to make decisions in the workplace.
Research skills. The students need to provide references for their reflective task and this
requires them to search information from various sources. This will enable students to
practice and exhibit their note taking, paraphrasing and summarizing skills. These skills will
help them in their future chosen career.
In addition, the assessment will test the following learning outcomes:
1. Identify their own learning style and preferences and apply self-management and independent
learning strategies to support their study at HE level 4; they must also take ownership of their work
through responsible maintenance of individual e-portfolios of uploaded work, reflective logs and
employability logs.
2. Devise and monitor an action plan for their personal development based on their awareness of the
key aspects of employability, also developing appropriate and accurate evidence to support their
progress.
3. Undertake appropriate research tasks and develop an appropriate academic writing style.
Pg. 5 Version 2
Assessment Task
Consider yourself as a newly hired employee in a multinational company in Oman. During your first day at
work, the HR manager asked you to prepare a diary of your interactions with the other employees. As part of
the company strategy on talent management, you will be required to prepare a reflective report on the
workplace communication. The HR manager quips “this will be part of your personal development portfolio
as an employee.”
In lieu of this, prepare your report based on the structure given below:
I.
Introduction (250-300 words)
a. Overview of workplace communication (provide citation)
b. Identify problems and challenges faced by employees about workplace communication (provide
citation)
II. Discussion and Reflection (1200-1250 words)
a. Discuss the importance and applications of the following communication modes (provide citation for
each mode):
– Interpersonal communication
– Public communication
– Virtual communication
b. Relate an excellent and worst personal experience on the communication modes in (a) and reflect
on the lessons you learned.
III. My Development Plan (1200-1250 words)
Suppose the HR manager asked you to present a report in front of hundred employees, prepare your
plan to deliver your presentation.
a. Discuss your strengths and weaknesses in public speaking (at least two strengths and two
weaknesses)
b. List actions you will do to effectively deliver the message (at least two)
c. List actions you will do to further develop your public speaking skills (at least three)
IV. Conclusion (150-200 words)
Summarise the above discussion and provide a conclusion.
V. References
You must use at least five latest (Published after 2009) academic sources. Include proper in-text
citation and a reference list at the end of your assignment. You have to follow the Harvard
referencing style.
***END OF ASSIGNMENT TASK***
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Guidelines to Students:
1. Always incorporate the theory of reflective practice in doing your work. Follow either Kolb’s
Reflection Model or Gibb’s Reflection Model while providing reflection on experience of learning. As
much as possible you need to include examples of theory and relate this to your experiences in PDP.
2. Use proper report style format, with headings and sub-headings. The font type must be either Arial
or Times New Roman with a font size 12 and with 1.5 line spacing. Justify the alignment. It should be
a Microsoft Word Document based on required format.
3. You must use at least five latest (Published after 2009) academic sources. Include proper in-text
citation and a reference list at the end of your assignment. You have to follow the Harvard
referencing style.
4. Before the final submission of the reflective writing, it has to be subjected to Turnitin checks for a
similarity index not higher than 10%.
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GRM4007 – Personal Development Planning
AY: 2019-2020 / 2nd Semester
Marking Scheme
S.
No.
1.
Criteria
Structure
&
Grammar
2.
Introduction
3.
Discussion and
Reflection
–
–
4.
My
Development
Plan
–
5.
Conclusion
Weighted
Percentage
Content of the Criterion
–
Demonstrate the ability to produce a professional-looking report
appropriately structured and presented, including contents page,
numbered sub-headings, referencing list as per Harvard Referencing
Style etc.
(10 marks)
Correct grammar, spelling and appropriate choice of words (10 marks)
Overview of workplace communication (provide citation)
Identify problems and challenges faced by employees about workplace
communication (provide citation)
(2*10 = 20 marks)
Clear discussion on the importance and applications of the following
communication modes: (Provide evidence of research)
 Interpersonal communication
 Public communication
 Virtual communication
(3*6 = 18 marks)
Relate an excellent and worst personal experience on the
communication modes and reflect on the lessons you learned. (7 marks)
Clear narration of your strengths and weaknesses in public speaking ( at
least two strengths and two weaknesses)
(4*3= 12 marks)
Clear narration of actions you will do to effectively deliver the message
( at least two)
(5 marks)
Clear narration of actions you will do to further develop your public
speaking skills ( at least three)
( 8 marks)
Summarise your argument
State your general conclusions
Make clear why they are important or significant
TOTAL
Pg. 8 Version 2
20
20
25
25
(10 marks)
10
100
Plagiarism
1. Plagiarism, which can be defined as using without acknowledgement another person’s words or
ideas and submitting them for assessment as though it were one’s own work, for instance by
copying, translating from one language to another or unacknowledged paraphrasing. Further
examples of plagiarism are given below:
Use of any quotation(s) from the published or unpublished work of other persons, whether
published in textbooks, articles, the Web, or in any other format, which quotations have not been
clearly identified as such by being placed in quotation marks and acknowledged.
Use of another person’s words or ideas that have been slightly changed or paraphrased to make it
look different from the original.
Summarising another person’s ideas, judgments, diagrams, figures, or computer programmes
without reference to that person in the text and the source in a bibliography or reference list.
Use of services of essay banks and/or any other agencies.
Use of unacknowledged material downloaded from the Internet.
Re-use of one’s own material except as authorised by the department.
2. Collusion, which can be defined as when work that has been undertaken by or with others is
submitted and passed off as solely as the work of one person. This also applies where the work of
one candidate is submitted in the name of another. Where this is done with the knowledge of the
originator both parties can be considered to be at fault.
3. Fabrication of data, making false claims to have carried out experiments, observations, interviews or
other forms of data collection and analysis, or acting dishonestly in any other way.
Plagiarism Detection Software (PDS)
As part of its commitment to quality and the maintenance of academic standards, the University reserves
the right to use Plagiarism Detection Software (PDS), including Turnitin. Such software makes no judgment
as to whether a piece of work has been plagiarised; it simply highlights sections of text that have been found
in other sources.
The use of plagiarism detection software fulfills two functions. The first is to enhance student learning (i.e. as
a developmental tool); the second is to guard against and identify unfair practice in assessment.
Further information and guidance can be found in the University’s policy on the Use of Plagiarism Detection
Software.
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