Florida International University Bad News Messages Letter I attached two files with the explanation and the format of the letter . Memo & Letter Rubric

Florida International University Bad News Messages Letter I attached two files with the explanation and the format of the letter .

Memo & Letter Rubric 75

Memo & Letter Rubric 75

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeFormat

20.0 to >15.0 pts

Excellent

• Proper headings, spacing, paragraph breaks, and margins.

15.0 to >10.0 pts

Good

• Good headings, spacing, paragraph breaks, and/or margins with minor errors.

10.0 to >5.0 pts

Fair

• Inconsistent headings, spacing, paragraph breaks, and/or margins.

5.0 to >0.0 pts

Unacceptable

• Incorrect headings, spacing, paragraph breaks, and/or margins

0.0 pts

No Submission

• Author did not include a submission.

20.0 pts

This criterion is linked to a Learning OutcomeContent & Organization

25.0 to >20.0 pts

Excellent

• Cogent ideas, logically developed paragraphs, comprehensive content, and effective transitions

20.0 to >15.0 pts

Good

• Mostly developed or supported background information, solution and recommendation. • Fairly effective use of transitions.

15.0 to >10.0 pts

Fair

• Partially undeveloped or supported paragraphs. May use questionable transitions.

10.0 to >0.0 pts

Unacceptable

• Unfocused ideas, ineffective paragraphs, incorrect content, and/or non-existent transitions

0.0 pts

No Submission

• Author did not include a submission.

25.0 pts

This criterion is linked to a Learning OutcomeSpelling/Grammar

15.0 to >12.0 pts

Excellent

• Varied and effective sentence structure; concise, clear, courteous, and correct language

12.0 to >9.0 pts

Good

• Minor errors in sentence structure, spelling, and/or word choice.

9.0 to >6.0 pts

Fair

• A moderate number of errors in sentence structure, spelling, and/or word choice.

6.0 to >0.0 pts

Unacceptable

• Poor sentence structure, incorrect word usage, several misspelled words, and/or discourteous language.

0.0 pts

No Submission

• Author did not include a submission.

15.0 pts

This criterion is linked to a Learning OutcomePunctuation

15.0 to >12.0 pts

Excellent

• Evidence of careful proofreading. Errors do not interfere with comprehension and do not negatively influence the reader’s perception of the writer.

12.0 to >9.0 pts

Good

• Minor errors that may interfere with comprehension or may negatively influence the reader’s perception of the writer.

9.0 to >6.0 pts

Fair

• A moderate number of errors that may interfere with comprehension or may negatively influence the reader’s perception of the writer.

6.0 to >0.0 pts

Unacceptable

• Frequent and serious errors that significantly interfere with comprehension and negatively influence the reader’s perception of the writer.

0.0 pts

No Submission

• Author did not include a submission.

15.0 pts

Total Points: 75.0 Letter: Negative Message
Assignment:
You are a recent college graduate and are applying for a number of jobs. Unfortunately, you
receive two offers on the same day and need to accept one and decline the other. Write a letter to
the hiring manager (see below) explaining your acceptance of another offer, keeping in mind the
five goals of delivering bad news. You select the scenario that is most applicable to your current
situation.
Preparation:
Review Chapter 11: Bad-News Messages
Format:
Use the modified block letter format for this assignment. Please note the differences carefully.
There are two main ways to format a negative message letter; directly or indirectly. For this
exercise, you will be utilizing the direct approach, since you do not need to maintain any formal
relationship with the organization you are declining.
The format of your letter tells the reader a lot about you and your professionalism. Since you do
not want to completely cut ties, it is important to leave a lasting respectful impression. Pay
particular attention to your letter’s margins, line spacing, font type and size, and placement of
letter parts such as the return address, date, inside address, salutation, complimentary close, and
signature block.
•
•
The information for the job you are declining is: Assistant Manager, Hilton Corporation.
The contact person for this position is: Terrence Walters, Hiring Manager,
Hilton Corporation, 555 SW 8th St., Miami, FL 33199.
Recommended Organization
Introduction/Opening: Begin your letter with the bad news. The indirect approach includes a
buffer, however, the direct approach does not. Be sure to remain professional and concise in this
section to not sound rude or ungrateful for the opportunity.
Body/Discussion:
In the first paragraph of the body include your reasons for the decision, without too much detail
about the other position. Having the right balance of ambiguity is respectful to the employer you
are declining. Use creativity when developing reasons for taking the other position over theirs.
Maybe the schedule was more flexible or the other position better fir your skill set. These are
just a few examples to consider when writing this section.
In the second paragraph you can add a positive spin to the situation if you desire. This could be
as simple as saying you’ll keep this employer in mind for future endeavors or that you will
recommend a qualified friend who should apply for the position.
Conclusion/Closing: Begin your closing paragraph with a courteous transition and thank the
employer for the opportunity. Conclude your letter by indicating how the reader may contact
you if he has any questions.
Your mailing address
City, ST Zipcode
Phone Number (optional)
E-mail (optional)
Month Day, Year
Name of Receiver, Title
Company Name
Mailing Address
City, ST Zipcode
Dear Mr. / Ms. / Dr. / Professor / Recipient’s Last Name:
When writing a letter using modified block format, no lines are indented. Include your address
and if you want your phone number where you can be contacted. Skip 2 lines and include the
name and address of the recipient of the letter. Skip 1 line and write the letter’s salutation.
Select the most appropriate title with the recipient’s last name followed by a colon.
The margins for a typical letter are 1.5 inch left margin, 1 inch right margin, and 1 inch margin
and top and bottom of the paper. Margins may be adjusted slightly to make your letter fit on one
page, or to space the information so that page breaks do not happen at awkward places. Create a
straight, left margin and all paragraphs and headings should be lined up with the left margin.
Single space within each paragraph and skip one line between paragraphs.
If your letter exceeds one page, use a second-page heading which includes your name, date and
page number.
Close your letter with an invitation for further discussion and how you can be contacted. Skip
one line, tab two-thirds across the page, and create the complimentary close and signature block.
This should line up with your address and date at the top of the page. Typical customary
closings are Sincerely and Cordially followed by a comma. Sign you name legibly in the 3 blank
lines you skipped between the customary close and your typed name.
Sincerely,
Your Signature (script font)
Your Name
Title
Enclosure:
Pre-addressed Stamped Envelope
Resume

Purchase answer to see full
attachment