Excelsior College Making the Case for Quality and Safety Healthcare Discussion Module 4 This week, we’ll begin the discussions by exploring how organizati

Excelsior College Making the Case for Quality and Safety Healthcare Discussion Module 4

This week, we’ll begin the discussions by exploring how organization shave demonstrated a commitment to quality. Remember that an active discussion is key to an engaging discussion. Be sure to read what others have written and add substantively to the discussion. Time goes fast so start right away!

The first question is based on what you have learned this term so you can engage in discussion immediately.

According to your Hostetter & Klein (Links to an external site.) reading, “patient-reported outcomes measures (PROMs) are a critical component of assessing whether clinicians are improving the health of patients. PROMs attempt to capture whether the services provided improved patients’ health and sense of well-being. For example, patients might be asked to assess their general health, ability to complete various activities, mood, level of fatigue, and pain.” Typical measures of quality tend to look at institutional measures like mortality, infection, and reinfection rates.

The authors further state that “the ultimate measure of health system performance is whether it helps people recover from an acute illness, live well with a chronic condition, and face the end of life with dignity—and people’s reports are the only way to gauge success.”

In your opinion: Think about these statements and discuss the following: To what extent do you believe that what patients/consumers define as good quality outcomes is the same as health professionals? What are the differences? The areas of congruence?

Now let’s apply the readings to analyze the Commonwealth case study together as a group. Let’s consider ourselves as a group of health professionals looking at this organization’s report– an interdisciplinary team consisting of public health, allied health, health sciences, and nursing professionals.

We have reviewed many topics related to quality and patient/consumer safety, including but not limited to quality outcomes, accreditation and/or licensure, standards of care, specific drivers of quality and safety initiatives, quality or patient safety tools used, economic costs, and technologies used.

2. Looking at this case, what stood out to you as patient/consumer safety initiatives?

3. What promoted a culture of quality and patient/consumer safety? Please describe fully, as if you are brainstorming in an analytical meeting with your health team, and apply your course materials to support your points.

4. Let’s circle back to the opinion question. Given all we’ve learned this week, what role do you think that patient/consumer feedback on quality can play in improvement of health care quality across the spectrum of services from prevention to end of life care?

Consult the Discussion Posting Guide for information about writing your discussion posts. It is recommended that you write your post in a document first. Check your work and correct any spelling or grammatical errors. When you are ready to make your initial post, click on “Reply.” Then copy/paste the text into the message field, and click “Post Reply.”

To respond to a peer, click “Reply” beneath her or his post and continue as with an initial post.

This discussion will be graded using a rubric. Please review this rubric prior to beginning the discussion. You can view the rubric by clicking on “Discussion Rubric” on the Course Rubrics page within the Start Here module. All discussions combined are worth 35% of your final course grade.

Module outcomes that are addressed in this discussion include:

Investigate the impacts of specific measures, methods, and industry standards on quality of health care. (CO4)
Examine patient/consumer safety initiatives. (CO4)
Analyze drivers of patient safety and quality of care. (CO4)
Describe the relationships of prevention methods and models to quality of care. (CO4)