Corporate Culture and Types of Employee Behavior Paper Crafting a Business Plan Part 3: People in Organizations Goal of the Exercise At this point, your b

Corporate Culture and Types of Employee Behavior Paper Crafting a Business Plan
Part 3: People in Organizations
Goal of the Exercise

At this point, your business has an identity and you’ve described the factors that will affect your business and how you will operate it. Part 3 of the business plan project asks you to think about your employees, the jobs they will be performing, and the ways in which you can lead and motivate them.

Exercise Background: Part 3 of the Business Plan

To complete this part of the plan, you need to refer back to the organizational chart that you created in Part 2. In this part of the business plan exercise, you’ll take the different job titles you created in the organizational chart and give thought to the skills that employees will need to bring to the job before they begin. You’ll also consider training you’ll need to provide after they are hired, as well as how you’ll compensate your employees. Part 3 of the business plan also asks you to consider how you’ll lead your employees and keep them happy and motivated.

Your Assignment

STEP 1

Open the Business Plan file you began working on in Parts 1 and 2.

STEP 2For the purposes of this assignment, you will answer the questions in “Part 3: People in Organizations”:

10-31.What do you see as the “corporate culture” of your business? What types of employee behaviors, such as organizational citizenship, will you expect?

Hint: Will your business demand a casual environment or a more professional environment? Refer to the discussion on employee behavior in Chapter 8 for information on organizational citizenship and other employee behaviors.

10-32.What is your philosophy on leadership? How will you manage your employees day to day?

Hint: Refer to the discussion on leadership in Chapter 9, to help you formulate your thoughts.

10-33.Looking back at your organizational chart in Part 2, briefly create a job description for each team member.

Hint: As you learned in this chapter, a job description lists the duties and responsibilities of a job; its working conditions; and the tools, materials, equipment, and information used to perform it. Imagine your business on a typical day. Who is working and what are each person’s responsibilities?

10-34.Next, create a job specification for each job, listing the skills, other credentials, and qualifications needed to perform the job effectively.

Hint: As you write your job specifications, consider what you would write if you were composing an ad for the position. What would the new employee need to bring to the job to qualify for the position?

10-35.What sort of training, if any, will your employees need once they are hired? How will you provide this training?

Hint: Refer to the discussion of training in this chapter. Will you offer your employees on-the-job training? Off-the-job training? Vestibule training?

10-36.A major factor in retaining skilled workers is a company’s compensation system—the total package of rewards it offers employees in return for their labor. Part of this compensation system includes wages or salaries. What wages or salaries will you offer for each job? Why did you decide on that pay rate?

Hint: Refer to the discussion in this chapter for more information on forms of compensation. You may also want to check out sites such as www.salary.com, which includes a salary wizard you can use to determine how much people with different job titles are making in your area and across the United States.

10-37.As you learned in this chapter, incentive programs are special programs designed to motivate high performance. What incentives will you use to motivate your workforce?

Hint: Be creative and look beyond a simple answer, such as giving pay increases. Ask yourself: Who are my employees and what is important to them? Refer to the discussion in this chapter for more information on the types of incentives you may want to consider.

Note: Once you have answered the questions, save your Word document. You’ll be answering additional questions in later chapters.