Bella Capelli Paul Mitchell Process Resources System Management Essay need 3 pages assignment completed as per attached details……………………….

Bella Capelli Paul Mitchell Process Resources System Management Essay need 3 pages assignment completed as per attached details……………………….This is a project that deals with scheduling resources and cost and reducing project duration. It must be done in APA style with a firm background and introduction. It must have a problem statement with the case study and conclusion.The case is Joy knows how to defend and it talks about system resources management. It must include APA referencing with a reference page from genuine sources. Case Study Assignment 6
Alston Davis
Adil Rauf
BUSI3633 BBA9A Project Execution Monitoring Control and Closing
Case Study Assignment 6
31/05/2020
Case Study Assignment 6
Joy Knows How to Defend
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
J oy Pechum, CEO of California Anesthesiology Group (CAG), was sitting in her office, preparing
the agenda for the meeting of the board of directors to be held next Sunday. She thought about
what to offer the board as an explanation for why she would spend $ 2 0,000 to deploy
standardized project management methodology. The board typically viewed these
methodologies as unnecessary red tape— quite the contrary to her own beliefs that having too
many methodologies in a company was not productive but saw them as a prerequisite to
having orderly business processes. At that moment, the phone rang. She picked it up and heard
the voice of Patrick, her VP of finance. He began, “Joy, I have a vendor invoice here. It shows
that Dr. Squirrel had bought a computerized patient management system, costing $ 2 50,000.
Its deployment would cost us another $2 50,000, i.e., a total of half a million dollars! All I want
to know is whether you have approved it.”
“ No, I have
not, ” answered Joy hanging up
angrily, trying to visualize the face of Dr. Squirrel, a big gun in the company, both as an
anesthesiology expert and shareholder- o owner, when she tells the board about this purchase.
OUR UNIQUE PRACTICE
CAG is a for – profit company of 200+ medical doctors that provides their services by placing
anesthesiologists in hospitals where they are needed; with annual sales of $ 90 million. CAG is
an employee – owned company, where the largest shareholders are the most senior medical
doctors in the company. Accustomed to being treated as royalty by the hospitals, these
owners– senior doctors often behaved financially irresponsibly and ignored CEOs before Joy. T
Case Study Assignment 6
hen, two years ago, Joy, with the reputation of the best CEO in town for mid-sized health
organizations, was hired at CAG. The first order of business for Joy was to introduce financial
discipline. She was successful in her mission but only after spending a lot of time and anguish.
But, still some of these owners–senior doctors behaved in the same old way. Being owners–
senior doctors, they often
404 CASE STUDIES
visited the premiere hospitals in the country, and, staying there a month or two, learned from
the best in the business. Also, they often had the opportunity to see the best or newest
professional software, usually for managing patient systems. In pre – Joy times, some of them
would order the software without consulting anyone. The then CEOs did not object to these
purchases because they feared the power of these owners–senior doctors.
EVIDENCE AND EVIDENCE
T hen came Joy, who did not tolerate this behavior. She, of course, tried to avoid conflict with
the owners–senior doctors, but nevertheless brought two cases of such a purchase to the
board’ s attention. That was an appropriate way Joy thought since all owners–senior doctors sat
on the board. Basically, she painted such purchases as an undesired attack on company profits.
She thought that culprits were not aware of that, viewing the purchases only as CAG’ s
technological improvement, which eventually is passed onto customers. The board was on Joy’
s side whenever she mentioned erosion of profits with such unplanned purchases. Simply, this
was their money, and they did not like one to spend it, whether that someone was a colleague.
Case Study Assignment 6
HERE IS AN IDEA
“Good God,” Joy thought to herself, “Half a million dollars! Gone! Wasted!” She remembered
the last two software computerized patient management systems they had were never
deployed! CAG did not have the skills to deploy the software, and doctors – owners appreciated
making money working more than not making it and spending time deploying software. Then,
she got an idea. What if she explains to the board that she needs standardized project
management methodology to help prevent this purchasing behavior? She wanted to deploy
standardized project management methodology exactly for this reason. Only, she could not tell
the board earlier, and now that Dr. Squirrel made that dangerous move on the software
purchase, she could. The first part of standardized project management methodology will be a
standardized project selection process, mostly dealing with various patient management
software projects deployed to improve service. Joy may use ZBB (Zero- Based Budgeting) or
some other process that will prevent pet projects like this. The second part will be project life
cycle–based project planning to secure that no one rushes into the project without first thinking
it through. And, the third part will prescribe the project implementation procedure for Joy to
know what is going on. Good idea? She once more scrutinized the idea and imagined how
individuals on the board would react to how much of their money the system would save. Then,
she concluded, “Joy knows how to defend profits.”
Standardized Methodologies 405
Discussion items
Case Study Assignment 6
1. Which part of the standardized project management system that CAG intends to
introduce may help prevent purchasing behavior of owners–senior doctors when buying
patient management software on their own?
2. Identify several options to help prevent purchasing behavior of owners–senior doctors
when buying patient management software on their own. Do pro and con analysis of
each and decide which option is the best.
3. How much does Joy risk conflict with the owners–senior doctors by bringing the
attention of the board to the purchasing behavior of individual owners– senior doctors
when buying patient management software on their own?
Describe this risk?
Case Study Assignment 6: Joy Knows How to Defend
Instructions and Submission
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Due no later than 11:00 p.m. on Sunday of Unit 6 or as directed by your professor
Worth 2.5% of final grade
Late Submission Policy
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This assignment is subject to the Late Submission penalty policy, namely 5% per day for three
days.
This page will close and will not allow further submissions after this Late Submission period has
expired.
In the event of an emergency preventing you from submitting within this time frame, special
permission must be obtained from your instructor. Documentation substantiating emergency is
required. In such a circumstance, if the extension is granted, the professor will reopen the
submission function for you on an individual basis.
Please do not email your submissions to your professor, either before or after the due date; all
coursework should be submitted through the online course (Moodle).
Textbook
Milosevic, D. Z., Patanakul, P., & Srivannaboon S. (2010). Joy knows how to defend. In D. Z.
Milosevic, P. Patanakul, & S. Srivannaboon (Eds.), Case studies i: In project, program, and
organizational project management (pp. 403-406). Hoboken, NJ: John Wiley & Sons Inc.
Objectives
Upon completion of each Case Study Analysis, the students will be able to
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outline in detail different facets of project execution, monitoring, controlling and closing;
explain specific inputs, tools, techniques, and outputs that allow project managers to execute,
control, and close projects effectively;
explore the entire range of key issues and fully articulate the potential pros and cons of the
possible measures; and
make effective project management decisions and communicate succinctly.
Description
In each unit of study, there will be a short case study. The case method of learning requires that each
student prepares for the case on his or her own. While there are no right or wrong answers, there are
good and bad analyses as well as hasty and impractical recommendations. The case study provides a
realistic framework for the learning process. Your successful response will depend heavily on your
preparation and active participation in the class discussions. You will be rewarded by marshalling
evidence in the case analysis and applying critical thinking of the course readings. If you actively read
and comprehend the assigned readings, you will be able to answer the case study question in a
pragmatic manner.
Summary of Case Study
As a critical incident, Joy Knows How to Defend discusses the need to implement the project selection and
evaluation process. Although an organization does not really practice project management, establishing
standardized project selection within the project operating environment may help defend the bottomline profits. The first part of standardized project management methodology will be a standardized
project selection process, mostly dealing with various patient management software projects deployed
to improve service. In this case Joy may use Zero-Based Budgeting (ZBB) or some other process that will
prevent pet projects like this. The second part will be project life cycle-based project planning to secure
that no one rushes into the project without first thinking it through. And, the third part will describe the
project implementation procedure for Joy to know what is going on. With this project, students will be
able to delve into the oversight of the project operational environment in which projects are executed
and explore the need and role of oversight in managing projects.
Instructions and Some Useful Information for Case Analysis
Read the Case Study associated with the specific unit carefully, then proceed as follows:
1. Prepare a response that is a maximum of 3 pages double-spaced (excluding title page and
reference page), and should follow APA format and referencing style.
2. While there is no “formula” for analyzing case studies, the following guidelines are recommended:
a. Define the outcomes and objectives for your analysis. What questions are you trying
to answer and what issues are you trying to resolve?
b. Rapidly skim through the case study and get a sense for how the case study has been
structured
c. Read through the case study with paper and pencil and make notes as you go along
3. Structure the information in the case study: this is the key step.
4. Whilst addressing the case questions, think of the information given in the case study as “raw
data” that you have gathered to help you answer the questions and resolve the issues.
5. You need to structure this information in order to resolve the issues. Here are some useful
dimensions along which you can structure the given information chronologically:
a. evolution of the industry in which the enterprise operates (e.g., changes in
technology, customer needs, competitive landscape)
b. evolution of strategy – business, technology, and market – of the enterprise
c. evolution of technology (including manufacturing), product platforms, and
product lines of the enterprise
d. the technology, product, and process development process within the
enterprise
e. growth (or decline) of the enterprise with respect to market share, revenues,
costs,
f. profits, etc.
g. organizational structure of the enterprise
h. key decisions made at different stages in the life of enterprise, and the drivers
for these decisions
i. the interconnections and relationships between all the above factors
6. Make extensive use of figures, tables, trees, etc. to shape your thinking during the structuring
process.
7. Perform any necessary analysis, for example, revenues or costs associated with different design
options
8. Draw conclusions, answer questions, resolve issues, and make recommendations using the
structured information in Step 4.
Evaluation
Case Study Assignment 6 will be marked in its entirety out of 100. The following rubric indicates the
criteria students are to adhere to, and their relative weights to the assignment overall
Activity/Competencies Demonstrated
% of Final Grade
1.Critical Analysis and Conclusions (70%)
a. Outcomes and objectives effectively identified
/30
b. Conclusions, solutions and recommendations
/40
are appropriate and supported
2. Communication (20%)
a. Uses language clearly and effectively
/10
b. Information organized intelligently and
/10
holistically
3. Attention to Detail (10%)
a. APA Referencing and formatting of titles,
/5
headings & references (when used)
b. Spelling and grammar
/5
Total
/100

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